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Returns & Exchanges Policy Yarose Shulzhenko

We are working since 2010 online and do our best to ensure all of our customers enjoy a happy shopping experience however occasionally you may need to return an item.

You’ve got 3 simple options:

Refund:

  • Receive a refund back to your original payment method, minus shipping costs.

Exchanges:

  • Love it but need a different size, color, or pattern? We’re happy to exchange as long as that item’s still in stock or we can start production for you.

Store Credit:

  • Receive a store credit for the amount of your return, get a FREE return shipping label—and a BONUS $20 credit you can use toward finding something else you’ll love.

 

To qualify for a return, items must be received back to our location within 40 days of your original order shipment date. You can start Exchange or Refund within 30 days after you received the order. Shoes must be returned with original shoebox and without physical damage.

 

For more information and support, please contact us at email: sales@yarose.it

 

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